Electronic Ambient Dimension

Buyer FAQ
Is safe to place an order in our website?
Sure. All our orders are carried out safely by PayPal.
If you don't have a paypal account, sign up
here.
How does PayPal work?
PayPal acts like a digital wallet where you can securely store all your payment options, such as your bank account and credit card. When you want to make a payment, you do not have to pull out your credit card or type your billing info every time. Simply click on the PayPal checkout button, log in to your PayPal account, and select your preferred payment method. PayPal will complete the payment process without sharing your info with merchants and sellers. More info on PayPal.
What about the shipping rates?
Shipping rates depend on the quantity of products you have decided to buy. If you buy 1 CD shipping is 3 € plus an additional 2€ more for each new item.
When will my item (CD, CD-R, DVD...) arrive?
Delivery is made by the Spanish National and International Mail Service (CORREOS).
Once the item is shipped, the estimated delivery time depends on the shipping zone: 

  • Spain: 2-3 working days.
  • Europe (EU countries): 5-6 working days.
  • Europe (non EU countries): 7-10 working days.
  • Other countries (US, Asia, Africa, Canada...): 10-15 working days.
Shipments to some international destinations may taker longer due to customs clearance and local postal logistics. Please be patient but if you have not received the item within a month, you may contact us.
What happens if my item arrives damaged?
Although all our items are guaranteed and revised before shipment, you have 30 days from its reception to check them. We will replace any damaged/non working item in order to maintain our high quality standards. However, it will require an authorization before the replacement. To get this authorization, simply send us an email to landru@landrumusic.com identifying the item damaged/non working and including a brief description of the problem and a photo if it has been damaged during transportation.
May I find some of your published works in another online store?
Yes, you may find some albums in our online label, alteraOrbe: www.alteraorbe.es and in our bandcamp website: landru.bandcamp.com
My question has not been answered in this page. What should I do?
If you have any questions or comments, please do not hesitate to contact us. You may send us an e-mail to the following address landru@landrumusic.com


Through this website you have the opportunity to buy directly from the artist supporting his music and maintaining alive the ambient scene.
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